Privacy Policy
Updated September 2024
Introduction
Privacy is very important to Simmer, Inc (“Simmer”). This Privacy Policy explains Simmer's online information practices and the types of information collected from this website (“Site”), what is done with that information, and any other information voluntarily provided by users through Site, or by other means, as well as how that information can be accessed and edited by users.
This Privacy Policy solely applies to and sets forth Simmer's practices for collection and use of information on Site. It does not apply to information users might provide on another site operated by Simmer, or one of Simmer's partners or affiliates, nor does it apply to information users may provide to Simmer through other means, i.e. offline or through electronic mail.
Information Collected
Account Information. When establishing an account with our Site, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information that we collect may include, but is not limited to, your name, mailing address, phone number, and email address.
Usage Data. Besides the Personal information, we may also collect other information regarding your activity during your use of the Site including, but not limited to, session duration, time between sessions, searches made during a session, actions taken, log in time, log out time, and other behavioral data (collectively, “Usage Information”).
How Information Is Used
The Personal Information and Usage Information we collect from the Site will be used mainly as follows: (i) to confirm your account; (ii) to provide, maintain, protect and improve the Site (including data analytics), (ii) to respond to your submissions, questions, comments, requests and complaints and provide customer service; (iii) as part of our efforts to keep the Site safe and secure; (iv) to protect Simmer's rights or property; (v) for internal operations, including troubleshooting, data analysis, testing, research, customization, and improvements to service and experience on the Site.
For personal data that is subject to General Data Protection Regulation 2016/679 (“GDPR”), we rely on several legal bases to process your data, which include (i) when you have given consent, which you may withdraw at any time by sending an email to hello@simmerapp.ai; (ii) when data processing is necessary to perform a contract with you, such as the Terms of Use, and (iii) our legitimate business interests.
Sharing Information with Third Parties
Simmer may share your information: (i) where your consent is obtained, such as when you choose to opt-in to the sharing of data; (ii) with vendors and service providers retained in connection with provision of the services on the Site, such as order fulfillment, package delivery, and for data analytics purposes (iii) to comply with law enforcement requests and legal process (“Legal Reasons”); (iv) to enforce or apply this Privacy Policy, our Terms of Use or our other policies or agreements.
Security
The security of your personal information is important to us. Your Simmer account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
Simmer follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Simmer receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies & Tracking Technologies
“Cookies” are website data either written to one's hard drive or stored in one's browser upon accessing websites. These data files contain information websites use to organize pages accessed. Simmer may use “cookie” technology to measure site activity and tailor information to fit users' personal interests the next visit to Site.
“Pixel tags” are small, graphic files that allow websites to monitor website usage. Pixel tags can collect information such as IP addresses of computers that download pages on which tags appear; URLs of pages on which pixel tags appear; the time pages containing pixel tags were viewed; type of browser that fetched the pixel tag.
Our Policy toward Children
The Site is not directed to nor is it intended for children under 18 years of age. We do not knowingly collect or maintain information at the Site from those persons known to be under 18. If we become aware that a child has provided us with Personal Information, we will delete such information from our files.
International Privacy Laws
If you are visiting Simmer from outside of the United States, please be aware that you are sending information (including personal data) to the United States, where our servers are located. These countries (including the United States) may not have data protection laws as comprehensive or protective as those in your country of residence, however, our collection, use, and storage of your personal data will at all times remain governed by this Privacy Policy.
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year.
Updates to Privacy Policy
If we make any material changes to this Privacy Policy, we will post a notice on the website or application notifying users of the changes. In some cases, we also may send an email notifying users of these changes. You should check this website periodically to see if any recent changes to this Privacy Policy have occurred.
Contact Us
This Policy is part of the Terms of Use of the Site and any use of the Site is governed by those Terms of Use. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at hello@simmerapp.ai